Frequently Asked Questions
We ship only within the United States. Unfortunately, high quality CBD products are not allowed to be sold in Idaho, Nebraska, Iowa and North Dakota. But we feel hopeful they'll catch up to the rest of the country soon. Our shipping policies may change from time to time based on regulations in your location.
Standard Shipping is FREE, which is typically 3-5 Business Days. We offer a 30-day money-back guarantee - if you are unhappy with your purchase for some reason, please let us know within 30 days at firstname.lastname@example.org
For products that are backordered, shipping timelines will vary depending on product availability. To keep in line with regulatory and brand standards, packaging can be changed and updated that may not yet be reflected in the imagery seen on our site and product pages at the time of your purchase.
Merchandise Return: For products outside our Enhanced Hydration Bag and Trial Pack (Clothing, Merchandise, etc.), our return policy is still aimed at making you happy but reflects the different nature of these products:
- If you don’t love your item, you can return or exchange within 14 days of purchase.
- To process a return, please email email@example.com with your order number or full name in the subject line.
- Items must not be worn, washed or damaged.
- All sale items are FINAL SALE and cannot be returned, refunded or exchanged.
- After 14 days, we will no longer accept returns or exchanges.
- Customer is responsible for shipping fees on merchandise returns.
You can subscribe for just about anything these days. Why not OFFFIELD!? We offer an easy subscription program that you can pause or cancel at any time. We call it the OFFFIELD Health Club. This is how it works, 5 days before your shipment you will receive an email from us that we’re preparing your order. You then have 48 hours to decide whether you want to skip the month. If you choose to skip, just reply back to the email with something simple like “skip” and we’ll take it from there.
CBD is the abbreviation for cannabidiol. CBD is one of at least 113 cannabinoids found in the Sativa L. plant and is known for its healing properties. CBD works in conjunction with the body's natural endocannabinoid system, responsible for the natural occurring "exercise high." Making it the ideal companion for making your fitness routine more enjoyable.
Yes, CBD is federally legal. CBD is produced from the Sativa L. hemp plant and is legal to sell, procure and consume in the United States. This is based on the US Farm Bill, signed into law in December of 2018.
In compliance with the 2018 US Farm Bill, our broad-spectrum CBD contains less than 0.3% THC. CBD is a component of marijuana (one of the hundreds), by itself, it does not cause a “high.” According to a report from the World Health Organization, “In humans, CBD exhibits no effects indicative of any abuse or dependence potential…to date, there is no evidence of public health-related problems associated with the use of pure CBD.” However, everyone's body responds differently. For this reason, we encourage customers to be mindful of their experience when using OFFFIELD.
Our CBD is sourced from Socati, the leader in defined spectrum hemp products. Socati’s high-tech patented processes create ingredients with the lowest possible THC (as determined by independent testing with leading U.S. laboratories. Click here for OFFFIELD’s product testing) levels while allowing OFFFIELD to define the exact specifications for our athlete centric products.
OFFFIELD adhere to the FDA’s Good Manufacturing Practices (GMP), which offer several procedural guidelines, including those for cleaning and sanitizing equipment/facility areas, as well as personnel hygienic practices.
Our partners, in accordance with CDC and WHO guidelines, are working to ensure a safe and clean work environment, including increased sanitation, limited exposure between personnel and partners, daily health checks, work from home, and increased sick days.
Are you kidding me? Of course. We're as thirsty for press as you might be for our enhanced hydration product. Slide into our inbox at firstname.lastname@example.org
We currently do not but are very interested in understanding your needs. Let’s talk. email@example.com
Thanks for the compliments! We are always looking for partners that are interested in helping us bring happiness and health to everyone. If you want to create programs together centered around enjoyment and fun, let’s discuss: firstname.lastname@example.org
Mix one OFFFIELD sick into 8-16 oz. of high-quality, ice-cold H20. The amount of water is up to you, adjust for flavor. Rip, mix, and drink.
You can drink OFFFIELD whenever you need a little hydration in your life. We recommend pairing OFFFIELD with 15 minutes before your favorite daily fitness routine. We designed OFFFIELD so you can get more enjoyment out of every workout. For those that don't have sensitive teeth, OFFFIELD tastes great cold. If you have some left over make, refrigerate the mixture; it should be consumed within 1-2 days.
OFFFIELD is a Cannabinoid and Adaptogen enhanced electrolyte drink mix that is scientifically optimized to deliver speedy hydration and other revitalizing nutrients more efficiently than water alone.
OFFFIELD is designed by sport science and powered by plant medicine, but our secret ingredients aren’t very secret. Active Ingredients include CBD, CBN, L-Theanine, and B-12 partnered with an optimal ratio of sodium, glucose, and potassium to deliver water and other key nutrients. OFFFIELD contains more electrolytes than traditional sports drinks with less than half the sugar and calories. Click here to learn more about our sport science and natural ingredients.
Sodium is an important electrolyte. When combined with glucose and potassium, sodium enhances water absorption in the body for faster, better hydration.
Glucose (sugar) is one of the key components in aiding hydration and maximizing the bioavailability of CBD. We minimized sugar in OFFFIELD to the smallest, optimal amount needed to help your body quickly absorb water and electrolytes. We’re not into sugary drinks, but we are into science.
A 2011 review and 2017 updated study on the safety and side effects of CBD found that continuous use of CBD, even in high doses like 1,500 mg a day, is tolerated well by humans. A single stick of OFFFIELD Enhanced Hydration contains 20mg of CBD. So listen to your body and enjoy OFFFIELD as often as you like. If you are experiencing any health issues or concerns, make sure to consult with your primary care giver or doctor.
OFFFIELD should be stored in a cool, dry place. Try to avoid direct sunlight and extreme heat. When exposed to moisture or heat, the product may crystallize but is still effective and safe for consumption. Our packaging ensures that OFFFIELD is ready to go when and where you need it. Keep in it in your pantry, near your connected home spin bicycle, or drop it in your pack for a hike.
Nope. This happens naturally. Just mix the powder thoroughly into water. We do not use artificial preservatives, flavors, colors, or sweeteners, that’s why crystallization may occur in rare circumstances. If that doesn't work, try pouring it in a bottle and give it a shake. Kind of like a shake weight. How weird is that thing?
Yes. All our ingredients can be stored in the freezer. But if you're talking about making some OFFFIELD popsicles, you'll want to mix it in with some water and other tasty ingredients. That sounds delicious actually. If you have any more great ideas, let us know: email@example.com
As an online business focused on improving mental and physical health, we believe that it is important for us to spread positivity. Although it may be perceived as subjective, we moderate our chat boards, reviews, and social media to remove any disparaging comments that are considered derogatory. We value critique on the basis of improving our products and customer service. However, if we feel that commentary comes across as "troll-like," bullying, defamatory, or derogatory, we will take all necessary action available to us for the betterment of our customers and our brand. If you have any questions or would like to "vent" please do so through our email firstname.lastname@example.org