If you are unhappy with your purchase of our Enhanced Hydration, Enhanced Energy Gummies, High Performance Sports Drinks, High Performance Energy Gummies, or High Performance Sleep Gummies for some reason, please let us know within 30 days at sup@offfield.com and we will process your request individually. For lost packages or free return standard shipping, we offer a third-party service through REDO at an additional cost at checkout. REDO must be purchased along with the return item in the same order. If REDO was not purchased, a return fee and shipping fee will be applied. Only unopened and undamaged products are eligible for a return. Returns are not accepted after 30 days for any reason.

Returns are inspected by our team at our warehouse prior to being refunded. If a promotional code is used for purchase, it will not be applied to the deducted amount of used products - the full price of the individual products will be deducted from the refund. All purchased made during a sale or promotion is final sale. Returns are not accepted.

For first time subscription products, we do not offer a refund for any reason other than the product has arrived damaged. By selecting a recurring subscription, we assume that you have tried the product prior. If you would like to cancel, skip or change your recurring subscription order, please refer to our subscription policy located on our FAQ page.

For clothing, merchandise and accessories, please reference our return policy in the FAQ page of our site.

What if my shipment arrives damaged?

Please email us within 24 hours of receiving your order with a photo of the damage at sup@offfield.com and we will ship you a replacement product free of charge.